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At 55rr66, we handle your information, payment records and session data with a straightforward approach — collect only what we need, use it only for the purpose it was given, and give you clear routes to review or correct it. Availability of this service depends on your local law and eligible regions.
This policy covers every piece of information we receive when you create an account, move funds, or contact support. When you deposit via bKash, the transaction reference, amount and timestamp are stored against your account wallet. Bank Transfer records follow the same retention logic — they stay on file to support dispute resolution and account verification, not for marketing. We collect the minimum data needed to run your account: your registered contact details, login history, session activity and payment method references. We do not sell this information to third parties, and we do not share it with advertising networks. Cookies and device identifiers are used to keep your session active and to detect unusual login patterns — you can review cookie settings through your browser at any time. If you use a mobile browser to access your account, the same data rules apply as on desktop. We retain payment-related records for the period required under our internal compliance framework; account profile data is held as long as your account remains active. You may request deletion of non-essential data by contacting our support team through the published routes listed on this page.
This policy is specific to data collected through your 55rr66 account. It does not extend to third-party websites linked from our pages, payment processors operating their own platforms, or any service outside the 55rr66 domain. Understanding the boundary helps you know which privacy rules apply to each part of your experience.
Login credentials, session tokens and device identifiers collected when you sign in are covered. We use this data only to authenticate your session and detect access from unrecognised devices — not for profiling or third-party sharing.
Payment references linked to your bKash or Bank Transfer activity are stored in your account wallet history. This data is used for reconciliation and dispute resolution. The payment processor's own privacy terms govern data on their side of the transaction.
Pages you browse, game categories you open and filters you apply within the lobby generate anonymous usage signals. These are used to improve navigation and do not identify you by name or payment detail individually.
Game content from studios available in the lobby, external links and any service operating outside 55rr66's domain are governed by those parties' own privacy policies. We do not control how they handle data once you leave our platform.
You have concrete options for managing the data we hold. Reviewing your account profile is straightforward — open the account settings section after login and check the personal details, contact information and payment method references stored there. If anything is incorrect, you can update it directly through the account edit fields or contact our support team to request a correction on your behalf. For questions about what specific data we hold and why, send a written request through the help centre; we will respond with the relevant account-level detail. If you want to request removal of data that is no longer needed for an active account, note that payment records tied to unresolved transactions or compliance requirements are retained until those processes close. Session controls, including the ability to limit activity on your account, are accessible from within your account panel — you do not need to contact support to use them. All of these steps are available on any device where you can access your account, including mobile browsers with bKash or Bank Transfer linked.
Open account settings after login to see your stored profile data, contact details and payment method references. Check that everything matches what you submitted when registering.
Edit personal details directly in the account fields or submit a correction request through the help centre. Support will confirm once the update has been applied to your record.
Use the help centre's written contact route to ask what data we hold and how it is used. We will reply with account-specific information rather than a generic policy summary.
For non-essential data on an inactive account, submit a removal request via support. Records tied to open transactions or compliance periods are retained until those requirements are met, then removed.
If you have a specific question about how your data is handled — whether it is about your bKash transaction records, session logs or account profile — these are the routes available. Use the channel that suits your query; all routes connect to the same support team managing privacy-related requests.
Open the live chat widget from any page on the site. Describe your privacy question and the support team will direct it to the right process. Suitable for straightforward queries about your account data or correction requests.
The help centre contains published routes for submitting written requests. Use this route for formal data questions, removal requests or anything that requires a written record of the exchange between you and the platform.
When signed in, you can send a message directly from your account dashboard. This keeps the exchange tied to your verified account, which speeds up the process when the team needs to confirm your identity before acting on a request.
The following outlines the specific practices we follow to handle your account data responsibly. These are not aspirational statements — they reflect how the account system and support processes are actually configured.
We use session cookies to keep you logged in and to detect unusual access patterns. Analytical cookies that track browsing behaviour are stored separately and can be reviewed or turned off through your browser settings at any time without affecting your account access.
Your login credentials are not stored in plain text. Access tokens expire after a defined inactivity period, and the system flags logins from unrecognised devices. You can review active sessions from your account panel and end any session you do not recognise.
Payment records linked to bKash and Bank Transfer activity are retained for the period required by our compliance framework. Account profile data is held while your account is active. Once an account is closed and all retention requirements are met, non-essential personal data is removed.
All privacy-related requests go through the support routes published on this page — live chat, the help centre or account messaging. There is no separate privacy contact address; the support team manages these requests directly and can escalate if needed.
These are the questions we see most often from people reviewing this policy. Each answer is specific to how 55rr66 handles account data — not a generic privacy summary.
We collect the contact details and credentials you submit during registration, along with device identifiers and the IP address used at sign-up. Payment method references — such as your bKash number or Bank Transfer account details — are added when you link a payment method to your wallet.
We do not sell your data or share it with advertising networks. Payment processors handling bKash or Bank Transfer transactions receive only the data needed to process those transactions, under their own privacy terms. Game content studios in the lobby do not receive your personal account data.
Open your account settings after login to review your stored profile, contact details and payment method references. For a more complete picture of what we hold, submit a written request through the help centre and we will respond with account-specific detail.
Yes. You can request removal of non-essential data through the support routes on this page. Payment records tied to unresolved transactions or our compliance retention period cannot be deleted until those requirements close, but all other non-essential data can be removed on request.
Payment records linked to bKash and Bank Transfer activity are retained for the period set by our internal compliance framework. Once an account is closed and the applicable retention period has passed, payment records that are no longer required are removed from active storage.
Yes. The same data collection, retention and user rights described in this policy apply whether you access your account on a mobile browser or desktop. Availability of the service itself depends on your local law and the eligible regions in which we operate.